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Privacy Policy

Welcome to Beldon Boutique Hotel.

Beldon Boutique Hotel (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data transparently and securely. This Privacy & Cookie Policy explains how we collect, use, store, and protect personal information when you visit our website or interact with us, in accordance with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.

By using our website, you agree to the practices described in this Policy.

 

  1. Data Controller

Beldon Hotels
No. 02, Pehembiya Road,
Hiriketiya, Dickwella,
Matara, Sri Lanka

Phone: +94 77 994 8858
Email: info@beldonhiriketiya.com

 

  1. Personal Data We Collect

2.1 Information You Provide

We collect personal data when you submit a booking or inquiry form or contact us directly. This may include:
• Name
• Email address
• Phone number
• Booking details or preferences
• Any information you choose to share

2.2 Information Collected Automatically

When you browse our website, we may collect:
• IP address
• Browser and device type
• Pages visited and time spent
• Referring website

 

  1. Lawful Basis for Processing

We process your personal data based on the following lawful bases:
• Contractual necessity
• Legitimate interests
• Consent
• Legal obligation

 

  1. How We Use Your Personal Data

We use your personal data to:
• Respond to inquiries and manage reservations
• Communicate with guests before and after stays
• Improve website functionality and user experience
• Meet legal, accounting, and regulatory obligations

 

  1. Cookies & Tracking Technologies

We use cookies to ensure proper website functionality and to analyze website usage. Essential cookies are required for the website to function correctly. Analytics cookies are used only after your consent.

Cookie Notice Displayed on Website

We use cookies to ensure the website functions properly and to analyze how the website is used to improve your experience.
You may accept all cookies, reject non-essential cookies, or manage your preferences at any time.

 

  1. Data Sharing

We do not sell or rent your personal data. Personal data may be shared only with trusted service providers who support website operations and booking systems, or with authorities where required by law.

 

  1. Data Retention

We retain personal data only for as long as necessary to fulfill operational, legal, and regulatory requirements. Data may be anonymised for statistical purposes.

 

  1. Your Rights Under GDPR

If you are located in the EU/EEA, you have the right to:
• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

Requests can be made by contacting info@beldonhiriketiya.com.

 

  1. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure. However, no online system can be guaranteed to be completely secure.

 

  1. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies separately.

 

  1. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with an updated ‘Last Updated’ date.

 

  1. Contact Us

Beldon Boutique Hotel
No. 02, Pehembiya Road,
Hiriketiya, Dickwella,
Matara, Sri Lanka

Phone: +94 77 994 8858
Email: info@beldonhiriketiya.com